Policy and Privacy
By providing their personal data, the User consents to the processing, storage, and use of their personal data for the following purposes:
1. Providing customer support;
2. Sending information about marketing events and promotional campaigns;
3. Conducting audits and other internal research to improve service quality.
Use of Cookies and Similar Technologies
- Our website uses cookies—small text files stored on your device. They help analyze user behavior, improve website functionality, and display relevant advertising.
- Cookie Storage Periods:
- Session cookies: Deleted after closing the browser.
- Persistent cookies: Stored for 1 to 10 years until manually deleted in browser settings.
- We use Yandex.Metrica to analyze website traffic. It uses cookies that are stored for up to 1 year. The data is anonymized, but may be transmitted to Yandex servers. You can opt out of data collection by disabling cookies in your browser settings (Section 3.1 of this section) or via Yandex's special tool.
We use Yandex.Metrica to analyze website traffic. It employs cookies stored for up to 1 year. Data is anonymized but may be transferred to Yandex servers. You can opt out of data collection by disabling cookies in your browser settings (Section 3.1) or via Yandex’s tool.
- For Internet Explorer 11 (legacy), use this guide
To view the full list of cookies and their durations, use browser developer tools (F12 → Application → Cookies).
Withdrawing Consent for Personal Data Processing
- По email: in**@**go.ru с заголовком «Удаление ПДн»
- Chatbot command: Type "/delete_data".
- Feedback form: Click "Withdraw my data".
Data will be deleted within 30 days after identity verification.
The Company undertakes not to disclose personal data to third parties, except in the following cases:
1. Requests from authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
2. Transferring data to strategic partners that provide the Company with goods and services, or to those that assist the Company in selling goods and services to Consumers. We provide third parties with only the minimum amount of personal data necessary to provide the requested service or conduct the transaction.
The Company reserves the right to unilaterally amend these Rules, provided that such amendments do not conflict with current Russian legislation, only on the grounds and in the manner established by Russian legislation. Amendments to the terms of these Rules shall take effect upon their publication on the Website.
Definition of Personal Data
Personal data includes any information identifying a User/Customer, such as:
1. Full name (surname, first name, patronymic);
2. Date of birth;
3. Contact phone number;
4. Email address;
5. Postal address;
6. Other relevant data.
Users' personal data is stored only on electronic media and processed using automated systems, except in cases where manual processing is necessary to comply with legal requirements and/or to ensure the operability of other divisions of the Mussonavto company.
